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Physical Therapy Direct Access

At Conway Regional Therapy Services, we provide personalized physical therapy designed to restore movement, reduce pain, and improve quality of life. Through Direct Access, many patients can begin physical therapy without first obtaining a provider referral, making it easier to start recovery (treatment) sooner. Whether you're recovering from an injury, managing joint or muscle pain, or experiencing changes in balance or movement, our licensed physical therapists provide personalized evaluations and treatment plans designed around your goals.

Every patient receives one-on-one care designed to improve their current condition while providing the education and tools needed to maintain long-term progress. Following a comprehensive evaluation, you and your therapist will develop a personalized plan of care focused on helping you safely return to the activities that matter most.

Your therapist will be able to coordinate your care with your primary care provider or other healthcare professionals as needed. If additional medical evaluation or treatment is needed after 10 visits, we will coordinate with your primary care provider or help connect you with an appropriate provider.

Our team treats a wide variety of conditions, including:

  • Sports injuries
  • Pre- and post-surgical rehabilitation
  • Parkinson's disease
  • Back and neck pain
  • Shoulder pain
  • Knee injuries
  • Pelvic floor dysfunction
  • Cancer-related rehabilitation
  • Arthritis and fibromyalgia
  • Balance disorders and fall prevention
  • Stroke and other neurological conditions
  • Sprains, strains, and fractures
  • Vertigo and vestibular disorders

We also offer specialized physical therapy services, including:

  • Aquatic therapy
  • Blood flow restriction therapy (BFR)
  • Dry needling
  • Isokinetic testing
  • Manual therapy
  • Neuro-IFRAH
  • Neuromuscular retraining
  • Pelvic floor rehabilitation
  • LSVT BIG® therapy for Parkinson's disease

Please Note: Direct Access does not apply to Medicare patients, and insurance requirements vary by plan.

Visit our Frequently Asked Questions section below to learn more about eligibility, insurance coverage, referrals, and what to expect when beginning physical therapy through Direct Access at Conway Regional Therapy Services.

 

For more information, call your preferred clinic below.

 

Frequently Asked Questions

No. Through Direct Access, many patients can begin physical therapy without a physician referral or provider order. However, Medicare patients and some insurance plans may still require a referral. Our team can help verify your benefits before your appointment.
Direct Access is appropriate for many patients experiencing pain, injury, or limited mobility. If your physical therapist determines that your condition requires additional medical evaluation or treatment by another provider, they will help coordinate your care to ensure you receive the right treatment at the right time.

Insurance coverage varies by plan, and some insurance providers may still require a physician referral for reimbursement. We encourage you to contact your preferred Conway Regional Therapy Center to verify your benefits before your appointment. If a referral becomes necessary during your course of treatment, our team will coordinate with your provider to ensure a seamless experience.

 

Your physical therapist will perform a comprehensive evaluation to assess your symptoms, movement, and function. While this evaluation helps determine the most appropriate treatment plan, it is not a medical diagnosis by a physician and does not include diagnostic imaging such as X-rays or MRIs.

Arkansas law limits the duration of physical therapy treatment without a physician referral. If additional medical evaluation is needed, continued treatment requires a referral, or your therapist identifies a condition outside the scope of physical therapy, we will coordinate your care with the appropriate healthcare provider to ensure you receive the care you need.

Our physical therapists treat a wide range of musculoskeletal and movement conditions, including back and neck pain, joint pain, sports injuries, balance concerns, sprains and strains, arthritis, and more. If your condition requires additional medical evaluation, we'll coordinate your care with the appropriate provider.
Your first visit includes a comprehensive evaluation, discussion of your symptoms and goals, and development of a personalized treatment plan. In many cases, treatment can begin during your first appointment.
Please bring a photo ID, your insurance card, a list of current medications, and any relevant medical records or imaging reports you may already have. Wear comfortable clothing that allows easy movement.
Every patient's recovery is different. Your physical therapist will create a treatment plan based on your condition, goals, and progress. If additional medical evaluation or treatment is needed after 10 visits, we will coordinate with your primary care provider or help connect you with an appropriate provider.
No. Physical therapy can help with pain, stiffness, balance problems, chronic conditions, post-surgical recovery, and improving strength, mobility, and overall function.
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