E.R. Average Wait TimeAVERAGE E.R. WAIT TIME: 21 MINUTES

COVID-19 Education Partnership

For nearly 100 years, it has been our mission to provide high-quality, compassionate care. In these unprecedented times, our mission remains unchanged. Conway Regional is is here to take care of and to serve those in our community. 

Conway Regional Health System, along with Central Baptist College, Hendrix College, and the University of Central Arkansas, has developed a partnership for testing and health services related to COVID-19. Conway Regional is proud to partner with these higher education institutions, helping meet the needs of our campus communities. 

EDUCATION QUICK LINKS:


Drive-Thru COVID-19 Testing

Conway Regional is offering drive-thru screening, viral testing, and antibody testing at the Conway Regional Medical Center campus. We ask that all patients have a lab order. For all COVID-19 testing, provider offices or student health centers should fax the COVID-19 lab order to the Conway Regional lab.

Hours: 

  • Monday - Friday: 8:00 AM - 6:00 PM
  • Saturday - Sunday: 8:00 AM - 5:00 PM

Address:

Conway Regional Medical Center West Entrance
2302 College Ave.
Conway, AR 72034

When Testing Might Be Needed:

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COVID Call Center and Registration:

  • If a provider order has not been sent, the student will need to call 501-506-2747 to be screened by a Conway Regional nurse. If applicable, an order will be generated and the student will be registered and scheduled for testing at the drive-thru.
  • If the student health center has sent an order, the student will need to call 501-506-2747 to register and schedule testing.
  • If an order has been sent outside of the student health center, the student will need to call 501-506-2747 to register and schedule testing.

What to Expect at the Drive-Thru:

  • Upon arrival, the student's information will be verified. Each student will need to bring a form of ID (drivers license or student ID) and insurance information.
  • If a student is arriving with an order outside of the student health center, they will be asked to give authorization to notify the university or college.
  • The specimen will be collected and labeled.

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Definitions

Quarantine: Quarantine is used to keep someone who might have been exposed to COVID-19 away from others. Quarantine helps prevent spread of disease that can occur before a person knows they are sick or if they are infected with the virus without feeling symptoms. People in quarantine should stay home, separate themselves from others, monitor their health, and follow directions from their state or local health department.

Isolation: Isolation is used to separate people infected with the virus (those who are sick with COVID-19 and those with no symptoms) from people who are not infectedPeople who are in isolation should stay home until it’s safe for them to be around others. In the home, anyone sick or infected should separate themselves from others by staying in a specific “sick room” or area.

Screening: the act of asking a series of questions about travel and health. Usually a temperature is also taken or asked about.

Testing: the act of swabbing a person for COVID-19.


Higher Education Guidelines

Masking and Social Distancing:

  • It is recommended for all students and visitors to wear a mask or face covering and ensure appropriate social distancing while on campus.

Who to Test:

  • Athletes should be tested, following the applicable conference and/or school guidelines.
    • The primary factor in determining whether to test is the proximity of athletes to each other and whether the activity prohibits the wearing of a mask or face covering.
  • Students with signs or symptoms consistent with COVID-19.
  • Asymptomatic students with recent known or suspected exposure to COVID-19.

Testing guidance from the CDC is available by clicking here.

Screening:

  • Ideally, all students, faculty, and staff should be screened upon entering any campus building and all individuals who have been screened would be identified each day. Logistically, this is challenging to implement and execute. Because of this, Conway Regional recommends:
    • Upon arrival this fall, conduct daily health checks or ask faculty, staff, and students to conduct self-checks (e.g., temperature screening and/or symptom checking).
    • While remaining compliant with required safety and fire codes, limit entrances and exits to residence halls.
    • Require universal masking or face coverings in all campus buildings.

Testing, Quarantine, and Isolation:

If a student becomes symptomatic and there is no known exposure:

  • The student should be quarantined in the student's housing.
  • The student should be tested by a provider at the student health center or the student's primary care provider.
    • If the test results are positive, the student should follow isolation guidelines. (See Guidelines on Ending Isolation below).
    • If the test results are negative, the student should continue to quarantine until the student is fever-free for 24 hours without the use of medication, in consultation with the student's health provider.

If a student has been exposed, regardless of whether or not there are symptoms:

  • The student should quarantine in single residence halls or return home to monitor for symptoms.
  • Consider testing early if the student would cause a large outbreak
  • If the student is asymptomatic, wait a minimum of three (3) days from the time of exposure before conducting a test.
  • If the student is symptomatic, the student should be tested immediately.
  • If the student becomes symptomatic and receives a negative test result, it is highly recommended to treat the student as a positive case with known exposure, regardless of the negative test result.
    • The difference is to isolate versus quarantine, meaning rather than a 14-day quarantine, the patient would need to meet ending isolation criteria.
  • If the test result is positive, the student should be isolated and follow isolation guidelines. (See Guidelines on Ending Isolation below).
  • If the student does not become symptomatic at any point, consider testing on day 10 of quarantine.

If a student lives in a residence hall, consider testing the entire floor of the residence hall due to close contact. Conway Regional can help provide resources and support in situations where an entire residence hall needs to be tested.

Additional Guidelines on Quarantined and Isolated Students:

  • Limit the number of individuals coming in contact with those in quarantine or isolation.
  • Appropriate PPE should be worn.
  • Develop a plan to deliver meals to students in isolation and quarantine.
  • Ideally, students who are in quarantine should not share a bathroom with others.
    • Known positives (those in isolation together) can share bathroom facilities.
  • Students will require education on monitoring for symptoms and temperature.
    • Thermometers may need to be provided, and it is encouraged for student health to regularly check in with these students by phone.
  • Develop a plan to disinfect isolation and quarantine residence halls.

Note: Anyone who has had close contact with an individual with COVID-19 and:

  • developed COVID-19 illness within the previous 3 months and
  • has recovered and
  • remains without COVID-19 symptoms (i.e. cough, shortness of breath)

does not need to remain isolated.

Guidelines on Ending Isolation:

I think or know I had COVID-19, and I had symptoms:

You can be with others after:

  • 24 hours with no fever and
  • Symptoms improved and
  • 10 days since symptoms first appeared

I tested positive for COVID-19, but had no symptoms:

If you continue to have no symptoms, you can be with others after:

  • 10 days have passed since test

If you develop symptoms after testing positive, follow the guidance above for “I think or know I had COVID, and I had symptoms.”

Note: If you are hospitalized or immunocompromised, you may require isolation for a longer period of time. Please follow your doctor's instruction on when to come out of isolation.

Contact Tracing:

Exposure is considered to apply to any person that comes within 6 feet of an infected person for 15 minutes during the infectious period, while both persons are not wearing a mask. The infectious period starts at 48 hours prior to presentation of symptoms or a positive test. It should be noted that 15 minutes is a minimum threshold, established by the CDC, of which contact tracing can be reasonably conducted.

  • The Arkansas Department of Health will contact trace all positive students/staff.
  • Depending on specific circumstances, the student health center could be utilized to assist with contact tracing. 

COVID19 FlowCharts 122920 01


Additional Recommendations

Key statements to students: 

  • Education of the virus and the symptoms to be aware of is critical. This includes a temperature of 100.4 degrees or greater.
  • Students should NOT attend class if symptoms develop. The student should contact student health immediately.

Asymptomatic positives:

  • It is important to remember people who are asymptomatic can spread the virus. This is why universal masking or face covering, social distancing, and hand hygiene are critical in preventing the spread of COVID-19. 


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