Apply heat or ice to the painful area. Use ice for the first 48 to 72 hours, then use heat after that.
Apply heat with warm showers, hot compresses, or a heating pad. To prevent injury to your skin, do not fall asleep with a heating pad or ice bag in place.
Stop normal physical activity for the first few days. This helps calm your symptoms and reduce inflammation.
Do slow range-of-motion exercises, up and down, side to side, and from ear to ear. This helps gently stretch the neck muscles.
Have a partner gently massage the sore or painful areas.
Try sleeping on a firm mattress with a pillow that supports your neck. You may want to get a special neck pillow. You can find them at some pharmacies or retail stores.
Ask your health care provider about using a soft neck collar to relieve discomfort. Do not use the collar for a long time. Doing so can make your neck muscles weaker. Take it off from time to time to allow the muscles to get stronger.
When to Contact a Medical Professional
Seek medical help right away if:
You have a fever and headache, and your neck is so stiff that you cannot touch your chin to your chest. This may be meningitis. Call your local emergency number (such as 911) or get to a hospital.
You have symptoms of a heart attack, such as shortness of breath, sweating, nausea, vomiting, or arm or jaw pain.
Call your health care provider if:
Symptoms do not go away in 1 week with self-care
You have numbness, tingling, or weakness in your arm or hand
Your neck pain was caused by a fall, blow, or injury -- if you cannot move your arm or hand, have someone call 911
Your pain does not go away with regular doses of over-the-counter pain medication
You have difficulty swallowing or breathing along with the neck pain
The pain gets worse when you lie down or wakes you up at night
Your pain is so severe that you cannot get comfortable
You lose control over urination or bowel movements
You have trouble walking and balancing
What to Expect at Your Office Visit
Your doctor or nurse will perform a physical exam and ask about your neck pain, including how often it occurs and how much it hurts.
Your doctor or nurse will probably not order any tests during the first visit, unless you have symptoms or a medical history that suggests a tumor, infection, fracture, or serious nerve disorder. In that case, the following tests may be done:
If the pain is due to muscle spasm or a pinched nerve, your health care provider may prescribe a muscle relaxant or a more powerful pain reliever. Over-the-counter medications often work as well as prescription drugs. If there is nerve damage, your health care provider may refer you to a neurologist or neurosurgeon for consultation.
Alexander EP. History, physical examination, and differential diagnosis of neck pain. Phys Med Rehabil Clin N Am. Aug 2011;22(3):383-93, vii. PMID: 21824581 www.ncbi.nlm.nih.gov/pubmed/21824581.
Cheng JS, McGirt MJ, Degin C. Neck pain. In: Firestein GS, Budd RC, Gabriel SE, et al., eds. Kelly's Textbook of Rheumotology. 9th ed. Philadelphia, PA: Elsevier Saunders; 2012:chap 45.
C. Benjamin Ma, MD, Assistant Professor, Chief, Sports Medicine and Shoulder Service, UCSF Department of Orthopaedic Surgery, San Francisco, CA. Also reviewed by David Zieve, MD, MHA, Isla Ogilvie, PhD, and the A.D.A.M. Editorial team.