Conway Regional Health System
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Welcome

We want Conway Regional Health & Fitness Center to be your community resource for achieving and maintaining a healthy lifestyle. Our team of qualified professionals is committed to providing you with a variety of services to meet your needs and exceed your expectations.

We know that our members are why we are here. Please feel free to express your thoughts to us at any time. We welcome your comments and every effort will be made to make the center everything you want it to be.

Orientation

Orientations are a free service recommended for all new members. The orientation only takes 30 minutes and reviews fitness center rules, regulations, programs and promotions. It also offers a brief introduction to the proper usage of cardiovascular and strength training equipment available upstairs on the fitness floor.

Questions? Comments?

Any of our employees can assist you if you have questions while at the center. If you would like to write down a suggestion, comment or problem, please fill out a suggestion card which can be found in several locations throughout the building. These cards are forwarded immediately to our director. You may also submit a question or comment online. Please ask if you have any questions - we're here to help.

Our Philosophy

Health and fitness is a dynamic process that has as its foundation the concept of personal responsibility for one's physical well-being. Conway Regional Health & Fitness Center's comprehensive approach of assessment, education and fitness strives to represent this ideal. Health is not merely the absence of disease; it is the achievement of optimal well-being. The programs and services provided by Conway Regional Health & Fitness Center take a systematic approach to improving your health by assisting you in making positive decisions on a daily basis. Congratulations on taking the first step.

Our Mission

Conway Regional Health & Fitness Center is a medically based fitness facility dedicated to improving the wellness of those within our community.

Our Values

Family oriented, caring, accredited staff, education, prevention and maintenance of overall health, exceptional service.

About Conway Regional Health & Fitness Center

Learn more about the center, our policies, rules and services by following the links below.

Age Policies Lockers Restrooms
Aquatic Activities Lost & Found Returned Payments
Ball Courts Massage Therapy Sauna/Steam Room/Hot Tub
Cancellations Member Conduct Smoking
Contact Us Membership Freeze Telephone & Messages
Emergencies New Member Orientation Television Viewing
Facility Rental Nutrition Counseling Terms of Membership
Food & Beverages Parking Walking Track
General Information Personal Training Weight Management Support Group
Group Exercise Play Center  What to Wear
Guests Policies  
Hours of Operation Pool Rules  

Terms of Membership

Policies
It is important to us that you fully understand the terms and conditions of your membership at Conway Regional Health & Fitness Center. If you have any questions or comments concerning your membership, please contact the center at (501) 450-9292 ext. 302.

Return Payment
You will be required to pay a $25 service charge on any returned payment. You may pay your service charge and the amount of the payment by cash or money order. All charges must be paid by the end of the current month or they will be added to your electronic funds transfer in the following month.

Cancellations
You may cancel your membership any time within the first 14 days of membership. After the first 14 days, you must continue membership for a minimum of twelve billing periods. The contract may be terminated after twelve months by submitting a written notice 30 days prior to cancellation. Please note that any money you have paid prior to cancellation is non-refundable. If your membership lapses for any reason, the joining fee is applicable upon renewal. Paid-in full and short-term membership cannot be cancelled.

Membership Freeze
You may freeze your membership for personal reasons up to six months per year by submitting the appropriate form to the Business Office prior to the month/months requested. You will be charged a hold fee of $10 per month. All members on the contract will be unable to use the facility while the contract is on hold. Medical freezes require a written statement from a physician in addition to the official freeze request. Freezes do not count toward satisfying the initial twelve month membership requirement. Corporate and short term contracts can not use the freeze option.

Guest Guidelines
We require a photo ID for all guests entering the facility. All guests must sign a risk assumption card. Parent or guardian must sign a risk assumption card for a guest under the age of 18. No one under the age of 14 is allowed in the fitness center without adult supervision.

Guest Fees
Day Pass $7 with member; $10 without member
Week pass $30
Month pass $75
Ten visit pass $60
Play Center pass $3.50 per hour

General Information

Emergencies
Emergency exits are clearly marked throughout the center. In the event of an emergency, contact the nearest staff member and follow instructions. Fire alarms are located throughout the center. Notify a staff member immediately regarding any accident or injury.

Member Conduct
Members should behave in a mature manner at all times. No foul language, fighting or threats of any kind will be tolerated. First time offenders will be asked to leave the premises. We reserve the right to discontinue membership for any reason at any time.

Parking
General parking is available for members in the West lot. Additional parking is available in the North and South lots.

Parking spaces for physical therapy and rehabilitation patients are located directly in front of the building. They are reserved from 7:30am-5pm, Monday-Friday. Handicapped spaces are reserved at all times.

Telephone & Messages
A courtesy phone is located in the lobby. Please avoid using other telephones intended for staff use. Members will be paged to the phone only in an emergency.

What to Wear
Our fitness center is focused on good health and fitness for our members. In order to maintain a comfortable and non-intimidating environment, we ask that our members follow these simple guidelines:

Most any type of workout clothing is acceptable. Members can wear long or short pants, however the upper garment must cover the midriff and women's attire should reflect a modest neckline. Swimsuits are permitted in the wet area only. We require closed toe shoes for the fitness area and recommend water shoes for the pool area. Members should wear non-marking exercise shoes in the aerobic and racquetball areas.

We ask that exercise attire not be offensive in any way and should be neat and clean. All apparel must be finished or hemmed (no cut-off jeans, shirts or necklines). Obscenities on shirts are not allowed.

Food & Beverages
The members' lounge is located on the first floor. A vending area is available for purchase of foods and beverages. No alcoholic beverages are permitted on the premises. Food is restricted to the members' lounge and vending areas. Beverages in open containers are permitted in the members' lounge and vending areas. Sealed water bottles may be used in any area of the facility.

Restrooms
Restrooms are located on the first floor in each locker room.

Television Viewing
Many of our cardiovascular machines have televisions installed for use while you are exercising. These require your own personal headphones. If you choose a machine without a television installed you may use your portable radio and personal headphones to tune in to the television that is set up for those machines.

Lost & Found
Any items found should be turned in at the service desk. The items will be retained for a two-week period. Conway Regional Health & Fitness Center is not responsible for lost or stolen items.

Member Services

Basketball/Volleyball/Racquetball Courts
Basketball Courts are structured for open court/pickup game play. Court #1 has a volleyball net that serves to divide the court into two half-courts and is available for volley ball on a reservation basis. Court #2 can be used for either full-court or half-court play as available.

Racquetball courts may be reserved by calling (501) 450-9292 ext. 300.

Walking Track
Eleven laps on our indoor walking/jogging track equals one mile. Check the directional sign adjacent to the track to determine the designated direction for the traffic. Running and walking in the same direction is required. The inside lane is reserved for walkers; outside lane is reserved for joggers. Participants should enter and leave the track with extreme caution. The outdoor track is located east of the facility. Five to eight laps equal one mile. The same rules apply for the outdoor track.

Facility Rental
After hours facility rental is available to members for the pool, basketball courts and conference rooms for parties and special events. Call the membership desk to inquire about fees and availability at (501) 450-9292 ext. 302.

Lockers
Permanent lockers are available for $84 per year or $7 per month. Daily use lockers are available at no charge on a per visit basis. Members and guests are responsible for providing locks and securing their lockers. Any locks remaining on day use lockers over night will be removed and the contents placed in Lost & Found. Please do not put anything valuable in lockers. Conway Regional Health & Fitness Center is not responsible for lost or stolen items.

Male children ages six and older are not allowed in the women's locker room. Likewise, female children of the same age are not allowed in the men's locker room. There is a private restroom available in the hall beyond the main reception desk or a curtained changing area on the pool deck if you prefer not to be separated from your child.

 

Contact Us: 1-800-245-3314 or (501) 329-3831 2302 College Avenue, Conway, Arkansas 72034
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